Privacy Policy
Elite Four Consulting, LLC (“Elite Four Consulting,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
This policy applies to information collected through our website at elitefourconsulting.com, through our consulting engagements, and through any other interactions you have with our firm.
1. About Elite Four Consulting
Elite Four Consulting, LLC is a management consulting firm based in Connecticut serving owner-operated businesses. You can contact us at:
- Mailing Address: PO Box 712, Manchester, CT 06045, United States
- Email: contact@elitefourconsulting.com
- Phone: (860) 590-9300
- Website: https://elitefourconsulting.com
2. Information We Collect
We collect information you provide directly to us, including:
- Contact information: Name, email address, phone number, mailing address, and company name.
- Business information: Role or title, company size, industry, and details about your business challenges or goals that you share with us.
- Communications: The content of emails, text messages, calls, contact form submissions, and other communications you send to us.
- Engagement information: Information collected during the course of consulting engagements, including documents, data, and materials you share with us to perform our services.
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits. This information is used to operate and improve the website.
3. How We Collect Information
We collect information through:
- Web forms on elitefourconsulting.com (including our contact form and any engagement inquiry forms).
- Direct communications with us by email, phone, or text message.
- Consulting engagements, kickoff meetings, and ongoing client work.
- Website analytics and standard server logs.
4. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide information about our consulting services.
- Deliver, manage, and support our consulting engagements.
- Communicate with you about scheduling, deliverables, invoices, project updates, and other matters related to our work together.
- Send appointment reminders, meeting confirmations, and other client communications, including by text message where you have opted in.
- Maintain records, comply with legal obligations, and enforce our agreements.
- Operate, secure, and improve our website and services.
5. How We Share Your Information
We do not sell your personal information. We do not share, rent, or trade your personal information with third parties for their marketing or promotional purposes.
We may share information only in the following limited circumstances:
- Service providers: With trusted vendors who perform services on our behalf (such as email hosting, scheduling software, accounting software, or our SMS provider) solely to enable them to perform those services. These providers are contractually required to protect your information and use it only for the purposes we specify.
- Legal requirements: When required by law, court order, subpoena, or other valid legal process, or when necessary to protect our rights, property, or safety, or that of others.
- Business transfers: In connection with a merger, acquisition, or sale of business assets, in which case we will require the recipient to honor this Privacy Policy.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. SMS / Text Messaging Program
What messages we send
We send text messages only to existing clients and individuals who have explicitly opted in. Messages are limited to:
- Appointment confirmations and reminders
- Meeting scheduling and rescheduling
- Project updates and deliverable notifications
- Responses to questions you have sent us
- Other client-service communications related to active or prospective engagements
We do not send marketing or promotional text messages.
How you opt in
You can opt in to receive text messages from Elite Four Consulting by submitting a form on elitefourconsulting.com that includes a clearly labeled, unchecked consent checkbox stating that you agree to receive text messages from Elite Four Consulting at the phone number you provide. By checking that box and submitting the form, you provide your express written consent to receive text messages from us at the number provided.
Message frequency
Message frequency varies based on the nature of our engagement with you.
Message and data rates
Message and data rates may apply, depending on your mobile carrier and plan.
How to opt out
You can opt out of receiving text messages from us at any time by replying STOP to any text message you receive from us. After you send STOP, we will send you a confirmation message and you will not receive further text messages from us. If you would like to opt back in later, you can do so by submitting the opt-in form again or by replying START.
How to get help
For help with our text messaging program, reply HELP to any message, or contact us at contact@elitefourconsulting.com or (860) 590-9300.
Carrier disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Privacy of SMS data
Mobile information, including phone numbers and SMS opt-in data and consent, will not be shared with third parties or affiliates for marketing or promotional purposes. We share mobile information only with our SMS service provider solely for the purpose of delivering messages to you, and only as necessary to operate the text messaging program.
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, use, alteration, or disclosure. While we work to protect your information, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information for as long as needed to provide our services, maintain our business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
9. Your Choices and Rights
You have the right to:
- Access and correct the personal information we hold about you.
- Request deletion of your personal information, subject to our legal and contractual record-keeping obligations.
- Opt out of text messages at any time by replying STOP, as described in Section 6.
- Unsubscribe from email communications by using the unsubscribe link in any email or by contacting us directly.
To exercise any of these rights, contact us using the information in Section 12.
10. Cookies and Analytics
Our website may use cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use the site. Most browsers allow you to control cookies through their settings. We may also use standard analytics tools to compile aggregate, non-identifying statistical information about website use.
11. Children’s Privacy
Our services are intended for business professionals and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
12. Contact Us
If you have questions about this Privacy Policy or about how we handle your information, please contact us at:
Elite Four Consulting, LLCPO Box 712
Manchester, CT 06045
United States
Email: contact@elitefourconsulting.com
Phone: (860) 590-9300
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this policy. If changes are material, we will provide additional notice (such as by email or by posting a notice on our website). Your continued use of our services after the effective date of any update constitutes your acceptance of the revised policy.
